Nikki supports the firm’s Retirement Plan Services team by generating quarterly reports and assisting with participant services. She possesses a background in the hospitality industry, which includes filling numerous roles in her family’s restaurant business over many years. Most recently, she worked with a catering business, participating in the execution of high-profile events throughout Greater Cleveland. Taking care of people comes naturally to Nikki; she strives to assure that clients feel confident in the services they receive from her and the Aurum team.
Areas of Expertise
Client service and satisfaction
Carnegie Mellon University